Before connecting Viber bot, you must:
Only admins have the permissions to connect channels in Engage.
To connect Viber bot to Engage:
When connected, the Viber bot section shows the name of your page.
By default, your Viber bot can't be found in the Viber app by searching. This is an option for premium chatbots. You can subscribe to this feature by contacting Viber directly.
To access your bot, use the Viber QR code feature which can be found in the Viber app under More and the QR code icon. You can find your channel's QR code in the Viber admin panel under Tools > Info or you can generate one using the syntax: viber://pa/info?uri=<URI>
The URI is the username property shown in Engage under the Viber section.