The Sinch Canadian Short Code Onboarding guide describes the process for onboarding Canadian short codes. (Steps for MMS provisioning added below)
The process can be summarized in 3 easy steps:
STEP 1 - Apply for the code by completing the CTA Common Short Code Application Form. Or, download the PDF and submit it to ca.programs@sinch.com.
STEP 2 - Client provides payment via credit card or invoice to CTA to secure your application in time for the carrier deadlines.
STEP 3 - CA Service Implementation team will ensure deadlines are met, and program is ready for submission.
Timeline: 3-7 weeks end to end
Resources:
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Note: The deadline to submit application forms to the CTA is every Thursday at 1:00PM (ET). The carriers review Application Forms the following Tuesday and decide if they wish to participate in the Short Code program.
Steps to get a Canadian Short Code provisioned for MMS:
STEP 1 - Complete a Common Short Code Application Form and ensure to complete the following sections for MMS:
**NOTE** If you are looking to add MMS to a live Canadian SMS SC, please add the above details to the approved application form. If you do not have a copy of the approved application form, reach out to CA.Programs@sinch.com for assistance.
STEP 2 - Once the application is submitted to CA.Programs@sinch.com, it will be submitted to the carriers for review.
STEP 3 - If approved, the Short Code will be provisioned in alignment with the 2024 Short Code Provisioning and Migration Schedule.
Learn how to get started with SMS by watching this step-by-step tutorial. The video explains the basics of SMS and shows you how easy it is to send your first message with Sinch:
Sign up to the Sinch Dashboard and get started today or take a look at the Sinch SMS Product page to learn more about our SMS products.