Sinch Canada Short Code Onboarding Overview

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The Sinch Canadian Short Code Onboarding guide describes the process for onboarding Canadian short codes.

The process can be summarized in 3 easy steps:

STEP 1 - Apply for the code by completing the CTA Common Short Code Application Form. Or, download the PDF and submit it to ca.programs@sinch.com.

STEP 2 - Client provides payment via credit card or invoice to CTA to secure your application in time for the carrier deadlines.

STEP 3 - CA Service Implementation team will ensure deadlines are met, and program is ready for submission.

Timeline: 3-7 weeks end to end

Resources:

• Canadian Common Short Code Compliance Policies - This guide was developed by the CTA to help organizations establish and maintain compliant short code programs.
• Sinch - Canadian Short Code Onboarding Guide - Provides an overview on what to expect throughout the short code onboarding process.
• Sinch - Canada Mandatory Keywords Guide - Use this guide to create compliant mandatory keyword responses for your short code campaign.
• 2024 Short Code Provisioning and Migration Schedule - Reference carrier provisioning schedule and associated submission deadlines.

Note: The deadline to submit application forms to the CTA is every Thursday at 1:00PM (ET). The carriers review Application Forms the following Tuesday and decide if they wish to participate in the Short Code program. 

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Watch this step-by-step tutorial to familiarize yourself with the basics of SMS and to learn how easy it is to send your first message with Sinch.

Sign up to the Sinch Dashboard and get started today or take a look at the Sinch SMS Product page to learn more about our SMS products.