cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Note: Some of the fields below can be found on the Sinch Build Dashboard. These fields are noted in the table. This information can be found by navigating to the Service APIs tab under SMS on the Sinch Build Dashboard. 

 

This article outlines and describes the settings that are necessary to configure Adobe Campaign Classic.

 

General Settings

Label

Friendly name of the channel.

Channel

Should be set to "Mobile (SMS)"

Use the default options for all the other settings.

 

Mobile channel - Connection settings

SMSC Implementation name

Specify a meaningful name for this connection.

Server

The FQDN or IP of the Sinch SMSC you wish to connect to.

This information can be found on the Sinch Build Dashboard.

Port

3600 for unencrypted SMPP

3601 for SMPP via TLS (Requires that "Enable TLS over SMPP" is enabled under "SMSC specificities")

Account

Known as the system_ID in the SMPP protocol. Equivalent to the username. This information can be found on the Sinch Build Dashboard.

Password

This information can be found on the Sinch Build Dashboard.

System type

Leave this field empty.

Number of MTA child connections

Contact your account manager to determine the total number of connections your system_ID can use. This value should be set to half of that value. This is due to Campaign Classic being limited to using the TX/RX bind-method, as compared to TRX.

 

Mobile channel - SMPP channel settings

Authorize character transliteration

This setting can be ticked to allow Campaign to re-encode characters, for example "ê" to "e". More information is available in Adobes documentation

Source number

The "from" number or alpha of your messages. Also known as the originator. This can be a company name, a long number or short code.

We recommend keeping all alphas shorter than 11 characters.

Source TON/NPI

This value depends on the type of Source number set in the above section.

Refer to the Source address settings table showing common combinations in our Sinch Developer Documentation

Destination TON/NPI

Always configured as 1/1, as Sinch only support messages to International MSISDNs.

Service type

Leave this field empty.

 

Mobile channel- Throughput and delays

Sending window

The SMPP window size dictates how many un-responded PDUs are allowed. Contact your account manager to determine the best value for this setting.

Max MT throughput

Must be configured to the value associated with your account. This value is set to 10 by default, though it can be/may have been adjusted with the help of your account manager. If this is left at 0, you will see rejected messages which will in turn result in delayed messages.

Time before reconnection

No change needed – use the default setting.

Expiration period of the MT

No change needed – use the default setting.

Bind timeout

Set to 60 seconds.

enquire_link period

No change needed – use the default setting.

 

Mobile channel - Mapping of encodings

Sinch use GSM-7 as the SMSC default alphabet. Therefore, the following Data_coding settings apply:

 

Data_coding

Encoding

0

GSM 03.38 (GSM-7)

3

ISO-8859-1

8

UCS2

 

 

Mobile channel - SMSC specificities

Activate message_payload

This setting allows you to send larger payloads than normal.

Do not select this option.

Send full phone number

Do not select this option to ensure only digits are sent in the destination address.

Bind TON/NPI

Use the default setting 0/0

Range of addresses

Leave this field empty.

Invalid ID acknowledge count

Leave as 0.

Extraction regex of the ID in the SR

Set to: \b[iD][dD]:([a-fA-F0-9]{32,32})\b

Extraction regex of the status in the SR

Set to: \b[sS][tT][aA][tT]:([a-zA-Z0-9]{5,8})\b

Regex applied to determine successful status

Set to: ^DELIVRD

Regex applied to determine error status

Set to: ^(?:EXPIRED|DELETED|UNDELIV|UNKNOWN|REJECT)

Extraction regex of the error code in the SR

Set to: \b[eE][rR][rR]:([a-zA-Z0-9]{0,3})

ID format in MT acknowledgment

Do not modify

ID format in the SR

Do not modify

SR ID or error code in optional field

Leave unchecked

SR ID or error code in text field

Leave unchecked

Service ID tag

Leave this field empty

Enable TLS over SMPP

Should be enabled if port 3601 is set under "Mobile - Connection settings"

Skip TLS certificate verification (insecure)

Leave unchecked

Featured Article
Version history
Last update:
‎04-18-2025 02:05 PM
Updated by: