Note: Before you get started, please ensure you have your CAD (Customer Account Details) document ready. If you do not have a copy, please request one from your Sinch Account Manager.
This article outlines and describes the settings that are necessary to configure Adobe Campaign Classic.
General Settings
Label |
Friendly name of the channel. |
Channel |
Should be set to "Mobile (SMS)" |
Use the default options for all the other settings.
Mobile channel - Connection settings
SMSC Implementation name |
Specify a meaningful name for this connection. |
Server |
The FQDN or IP of the Sinch SMSC you wish to connect to. Your CAD will include this information. |
Port |
3600 for unencrypted SMPP 3601 for SMPP via TLS (Requires that "Enable TLS over SMPP" is enabled under "SMSC specificities") |
Account |
Known as the system_ID in the SMPP protocol. Equivalent to the username. Your CAD will include this information. |
Password |
Refer to your CAD. |
System type |
Leave this field empty. |
Number of MTA child connections |
Your CAD will mention how many connections your system_ID can use - this setting should be half of that. This is due to Campaign Classic being limited to using the TX/RX bind-method as compared to TRX. |
Mobile channel - SMPP channel settings
Authorize character transliteration |
This setting can be ticked to allow Campaign to re-encode characters, for example "ê" to "e". More information is available in Adobes documentation |
Source number |
The "from" number or alpha of your messages. Also known as the originator. This can be a company name, a long number or short code. We recommend keeping all alphas shorter than 11 characters. |
Source TON/NPI |
This value depends on the type of Source number set in the above section. Refer to the Source address settings table showing common combinations in our Sinch Developer Documentation. |
Destination TON/NPI |
Always configured as 1/1, as Sinch only support messages to International MSISDNs. |
Service type |
Leave this field empty. |
Mobile channel- Throughput and delays
Sending window |
The SMPP window size dictates how many unresponded PDUs are allowed. Best practice is to use the value in the CAD. |
Max MT throughput |
Must be configured with the value set in your CAD. If this is left at 0 you will see rejected messages which will in turn result in delayed messages. |
Time before reconnection |
No change needed – use the default setting. |
Expiration period of the MT |
No change needed – use the default setting. |
Bind timeout |
Set to 60 seconds. |
enquire_link period |
No change needed – use the default setting. |
Mobile channel - Mapping of encodings
Sinch use GSM-7 as the SMSC default alphabet. Therefore, the following Data_coding settings apply:
Data_coding |
Encoding |
0 |
GSM 03.38 (GSM-7) |
3 |
ISO-8859-1 |
8 |
UCS2 |
Mobile channel - SMSC specificities
Activate message_payload |
This setting allows you to send larger payloads than normal. Do not select this option. |
Send full phone number |
Do not select this option to ensure only digits are sent in the destination address. |
Bind TON/NPI |
Use the default setting 0/0 |
Range of addresses |
Leave this field empty. |
Invalid ID acknowledge count |
Leave as 0. |
Extraction regex of the ID in the SR |
Set to: \b[iD][dD]:([a-fA-F0-9]{32,32})\b |
Extraction regex of the status in the SR |
Set to: \b[sS][tT][aA][tT]:([a-zA-Z0-9]{5,8})\b |
Regex applied to determine successful status |
Set to: ^DELIVRD |
Regex applied to determine error status |
Set to: ^(?:EXPIRED|DELETED|UNDELIV|UNKNOWN|REJECT) |
Extraction regex of the error code in the SR |
Set to: \b[eE][rR][rR]:([a-zA-Z0-9]{0,3}) |
ID format in MT acknowledgment |
Do not modify |
ID format in the SR |
Do not modify |
SR ID or error code in optional field |
Leave unchecked |
SR ID or error code in text field |
Leave unchecked |
Service ID tag |
Leave this field empty |
Enable TLS over SMPP |
Should be enabled if port 3601 is set under "Mobile - Connection settings" |
Skip TLS certificate verification (insecure) |
Leave unchecked |
Learn how to get started with SMS by watching this step-by-step tutorial. The video explains the basics of SMS and shows you how easy it is to send your first message with Sinch:
Sign up to the Sinch Dashboard and get started today or take a look at the Sinch SMS Product page to learn more about our SMS products.