The following use cases showcase how Sinch helped customers achieve great success using RCS.
How Picard increased customer engagement by 42% with RCS
What the video to find out how frozen food retailer Picard integrated Sinch’s chatbot builder with our conversation API leveraging RCS to create an engaging customer experience:
Picard’s mission is to “continually nurture the love of good food”. They brought this to life with RCS (Rich Communication Services) by creating a conversational experience that takes the stress out of planning your holiday menu.
What the video to find out how EasyPark Group, a leader in digital parking solutions, leverages Sinch's SMS and RCS (Rich Communication Services) technologies to improve customer experience for millions of monthly users across 20+ countries:
In the video, Alex Keynes, Head of Product for the driver's experience at EasyPark, shares the impact of switching to a single communications partner. By switching to Sinch for all markets, EasyPark Group simplified their messaging infrastructure without sacrificing a high-quality driver experience. “Sinch is reliable, their delivery rates are high, and they’re not taking any shortcuts,” Alex explained. “For us, this is something that we can rely on and that we don't need to spend a lot of time on.”
Watch the video below to learn how to start sending RCS messages with Sinch:
After registering your sender agent with Sinch, the video tutorial guides you through the set up process on the Sinch Dashboard.
You can learn how to send different types of RCS messages from the developer perspective and review what that looks like in real-time when it comes to what your customer will be seeing on their handset.
To learn more you can read our comprehensive developer documentation for RCS, which shows you how to build your business' RCS experience.
