Currently businesses need to start RCS conversations. Consumers can reply to messages previously sent to reengage the business or can provide opt-in by texting into a short code/long code or providing their number and consent to a brand.
Google has started trialing some additional ways for consumers to initiate conversations.
Watch the video below to learn how to start sending RCS messages with Sinch:
After registering your sender agent with Sinch, the video tutorial guides you through the set up process on the Sinch Dashboard.
You can learn how to send different types of RCS messages from the developer perspective and review what that looks like in real-time when it comes to what your customer will be seeing on their handset.
To learn more you can read our comprehensive developer documentation for RCS, which shows you how to build your business' RCS experience.
