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A regular KakaoTalk channel has most of the features that would be needed for small business including a customizable user ID that’s searchable in-app, posts for user newsfeeds, messaging, channel performance analytics, and promotion coupons.

 

Business KakaoTalk Channel is intended for larger enterprises, and includes additional features such as:

  • Business channel badge - increases the credibility of the channel because KaKaoTalk user will have increased trust with an official channel
  • Biz Message (AlimTalk, FriendTalk, ConsultationTalk) - enable business to reach out and engage with KakaoTalk users
  • Priority given to a business channel to be displayed first when the user is searching on KakaoTalk
  • Additional exposure for example, using a "recommended channel" in KakaoTalk.

 

Comparison of Standard KakaoTalk and KakaoTalk Business

 

FAQ4 - Table1b.png

 

Version history
Last update:
‎07-04-2022 02:40 AM
Updated by: