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A regular KakaoTalk channel has most of the features that would be needed for small business including a customizable user ID that’s searchable in-app, posts for user newsfeeds, messaging, channel performance analytics, and promotion coupons.


Business KakaoTalk Channel is intended for larger enterprises, and includes additional features such as:

  • Business channel badge - increases the credibility of the channel because KaKaoTalk user will have increased trust with an official channel
  • Biz Message (Alimtalk, Friendtalk) - enable business to reach out and engage with KakaoTalk users
  • Priority given to a business channel to be displayed first when the user is searching on KakaoTalk
  • Additional exposure for example, using a "recommended channel" in KakaoTalk.


Comparison of Standard KakaoTalk and KakaoTalk Business


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Version history
Last update:
‎07-21-2021 02:30 AM
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