Technical support and network operations
Network Operations Center (NOC)
Contact for technical issues and out-of-service conditions for service provider solutions.
Live technical support, urgent repair issues, and level 1 NOC:
866-629-8200, Option 1, 1
24x7x365
Ticketing:
email: support@voyant.com
Enterprise and private label partner support
Contact for provisioning needs, technical issues or service impacting concerns for UCaaS, SIP trunking, fax and data services.
Live technical support:
866-629-8200, option 1
7 a.m.–7 p.m. Central Time, Monday–Friday
Ticketing:
support@voyant.com
Urgent repair issues:
Email support@voyant.com and call 866-629-8200 to ensure immediate attention.
Porting and number management
Number administration and porting team
Contact for provisioning needs, technical issues, and service impacting conditions for UCaaS and data services.
Live Assistance:
866-629-8200, option 2
7 a.m.–6 p.m. Central Time, Monday–Friday
Ticketing:
LNPOrders@voyant.com
Billing
Billing and Payments team
Contact for assistance with invoices, payments, and billing.
Live Assistance:
866-629-8200, option 3
7 a.m.–6 p.m. Central Time, Monday–Friday
Ticketing:
Billing@voyant.com
