In order to invite an individual to the App, an account must be created for them. When inviting a new account, you can assign them one to one of three role types: Admin, Manager or User “(see next page for a further explanation). As soon as you fill the individual’s information in, you will be able to assign them a fax line (direct lines that only they can access and/or group lines that various people can access). Assigning number and group doesn’t have to occur during at this step and can be edited at any time for any existing account.
To add a new account, click the organization name dropdown in the header navigation and select the “Accounts & Groups” page.
Click the +New Account button which will open the stepper:
Fill in the first name, last name and desired email address. The email address must be valid and not already in use by another account.
Select the level on access from one of the following role types: user, manager, admin:
Use the following table as a reference on role types:
Once the desired role type was chosen click NEXT:
The Add Fax Lines section allow you to assign numbers to the account, either by adding them to a group line or providing them with their own direct line. Click on the Fax Line Type dropdown to select one of these options:
After selecting your line type (in this case I added two lines – one direct and one as a group) and filling in the fields, click Add. The details will appear on the right side of the screen. Since I don’t have a 253 number in inventory I am purchasing the number here. Once I submit my order a 253 number will be purchased, immediately activated, and assigned to this account:
If you would like to add any additional numbers, use the empty dropdown to select the next line type and complete the flow. Repeat the process until all desired numbers and groups have been added. Review the summary, if necessary, use the back button to edit text on previous pages and click the trash can icon to remove unwanted numbers. Otherwise, click Submit.
Completing the flow will purchase any new numbers and send an invite to the entered email. Watch for the popup that confirms the account has been created.
Watch the video below to learn about the Fax Application, the dashboard, and the functions of the Fax service:
To learn more about the Fax Application refer to the following articles: