Admin and Fax Logs

[Shahzad_Ismail]

Admin capabilities in the Fax Application

As an admin there are two unique functions which allow for monitoring: 1. the admin log 2. fax log. Both provide an overall picture of either account movement (creating account, groups etc.) in the admin log, or call activity (faxes sent and received) in the fax log.

Admin Log

The admin log lets you as the admin see what's going on in the company account, when users were added and when groups were created and when users accessed their faxes. Currently, this information is stored for a rolling 30-day period.

If you wish to export this information and save it on your computer, simply click the EXPORT TO CSV button:

Fax log

The fax log shows all the faxes and calls across all your company’s accounts. The admin cannot view the actual documents here but can see the logs of the call activity (faxes send and received). This works for both direct lines and group lines:

[#2]

Watch the video below to learn about the Fax Application, the dashboard, and the functions of the Fax service:

To learn more about the Fax Application refer to the following articles:

• Logging into the Fax Application
• Fax Application Dashboard
• Send a Fax with the Fax Application
• Admin and Fax Logs
• Fax Application Departments
• Fax Application Groups
• User Management in the Fax Application
• Fax Application Number Management.