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Sinch E-Mail 365 Provisioning - Who to contact?

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Aaron
New Contributor

‎03-13-2022 11:52 PM - last edited on ‎03-16-2022 02:32 AM by Community Manager

Dear SINCH-team,

I am a CX consultant  implementing SAP Marketing Cloud for a customer. It has been decided to go with SINCH as ESP. We have completed the required provisioning forms but we are not sure who we need to send them to. 

 

As we NEED to continue now with our implementation - can you please advise the correct contact details for E-Mail 365 provisioning requests.

 

Also in terms of in implementation questions (the contract will be enriched soon!) a fixed/reliable contact would be great.

 

Thank you & best regards,

Aaron

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Shahzad_Ismail
Community Manager
Community Manager

‎03-16-2022 02:24 AM - edited ‎03-16-2022 02:32 AM

The correct email address for Sinch E-Mail 365 provisioning requests is:
DI.email365.onboarding@sinch.com.

 

You can also send any provisioning related questions to this same email address.

 

Shahzad Ismail
Head of Knowledge Management and Community Engagement, Sinch

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Shahzad_Ismail
Community Manager
Community Manager

‎03-16-2022 02:24 AM - edited ‎03-16-2022 02:32 AM

The correct email address for Sinch E-Mail 365 provisioning requests is:
DI.email365.onboarding@sinch.com.

 

You can also send any provisioning related questions to this same email address.

 

Shahzad Ismail
Head of Knowledge Management and Community Engagement, Sinch

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Aaron
New Contributor

‎03-16-2022 06:58 AM

Thank you very much! Our project is now moving forward!

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