10-26-2025 11:48 PM
10-27-2025 03:23 AM
Hi Wei Zuhang,
Apologies for the delays in addressing your original request. I will escalate this internally and pass on your details.
Thanks and kind regards,
10-27-2025 05:10 AM
How long will it take?
10-27-2025 05:39 AM
10-27-2025 06:24 AM
"Your upgrade request has been submitted. We will be in touch with next steps",Hello, I would like to know when the upgrade application will be approved.
10-27-2025 09:52 AM
It might take a couple of days before the upgrade is processed.
Please keep an eye on your e-mail in case an Account Manager reaches out to you, with a request for more information.
Thanks and kind regards,