cancel
Showing results for 
Search instead for 
Did you mean: 

Payment made for (legacy?) video call service

liviu-marinescu
New Contributor

Hello,

 

We've made a payment through paypal on 19-october-2022 for 10$ for Lite Microsystems (account: liviu@litesoft.ro) with receipt number: 0198133c-a278-45b6-8591-d0e8d3c6af38 (I'm not sure if this number is from your system, or paypal's). 

 

Our financial department says they need an invoice to for the amount payed. We've checked the legacy admin panel and we can't find where to download it. In the paypal transaction detail page an invoice number appears: 89a0ec2a-6f03-4b98-9ff4-d80590ea32aa (I'm not sure if this number is from your system, or paypal's).

 

Can you please help us get an invoice pdf for the above transaction?

 

Thanks in advance,

Liviu Marinescu

1 ACCEPTED SOLUTION

Accepted Solutions

Shahzad_Ismail
Community Manager
Community Manager

Hi Liviu,

 

As this is a billing issue to address this, you need to contact the Sinch Support team, by either:

Thanks and kind regards,

Shahzad Ismail
Head of Knowledge Management and Community Engagement, Sinch

View solution in original post

1 REPLY 1

Shahzad_Ismail
Community Manager
Community Manager

Hi Liviu,

 

As this is a billing issue to address this, you need to contact the Sinch Support team, by either:

Thanks and kind regards,

Shahzad Ismail
Head of Knowledge Management and Community Engagement, Sinch