04-14-2023 03:08 PM - last edited on 04-25-2023 01:46 AM by Shahzad_Ismail
Access Keys used to be under Settings (left nav) in my dashboard. However, when I went there today, there is no Access Key information. I only see the following:
Identity and Access
- User Profile
Has the location moved?
04-18-2023 04:29 AM
We think you may be using the newbeta version of our Customer Dashboard where the Access Keys have been moved to a different location on the UI.
To view your access keys on the Beta version, click your profile icon in the top right corner of the page, then click Access Keys:
If you are still experiencing issues then please contact Sinch Support who will be able to assist you further.
Thanks and kind regards,
04-18-2023 06:14 AM
I don't have that option either. My Profile menu looks like your example, except it's missing Access Keys.
I left the beta version and returned to the Legacy version and can now see them under Settings.
04-18-2023 07:06 AM
Ok glad to hear that you can now access them. The Dashboard team will investigate why this issue occurred to ensure that it does not happen again.