Can Sinch provide support for READ event of sms?

[rajat_dpw]

Hi.

I am a sinch customer. I want to check if sinch can provide READ event just like it provides DELIVERED event.
Thanks.

[Alexander_Mair]

Hi Rajat, can you clarify what you mean by a READ event? Do you mean a notification for when an SMS message has been opened and read by a recipient?

[rajat_dpw]

https://developers.sinch.com/docs/sms/api-reference/sms/tag/Delivery-reports/

if you see above link, you will find table with delivery report statuses. I am asking if Read status can also be given by sinch

[Alexander_Mair]

Thanks for clarifying Rajat, unfortunately SMS does not contain support for READ events.  Instead, you might want to try using our Conversation API solution. This supports multiple channels including SMS which does contain a READ status which is documented here.

Hope this helps!