Enquiry Regarding WhatsApp Business API Access

[anjanipatel]

Dear Sinch Team,

 I hope this message finds you well.

I am writing because we are interested in exploring the possibility of accessing the WhatsApp Business API through Sinch for our business requirements.

We are looking to leverage the capabilities of the WhatsApp Business API to [ enhance customer engagement, provide support, send notifications, etc.]. we foresee using WhatsApp Business API as a valuable communication channel for our customers.

Could you kindly provide information on the application process for accessing the WhatsApp Business API through Sinch? Additionally, we would appreciate any guidance or documentation outlining the prerequisites and steps required to initiate this process.

We understand the importance of compliance with WhatsApp's policies and guidelines and are committed to adhering to all necessary requirements.

We look forward to your guidance and support in this regard. Please let us know if there is any additional information or documentation you require from our end.

Thank you for your attention to this matter. We eagerly await your response.

 Warm regards,

Anjani Patel
Software Engineer
7626855371

[Sam_Williams · Accepted solution]

Hello Anjani, thank you for your question!

First, feel free to visit our WhatsApp Business API product page. There, you can find general product information and several helpful resources, including a contact form that will connect you with an expert.

Second, you can begin reviewing the developer documentation we have created for our WhatsApp service. At Sinch, WhatsApp functionality is primarily provided through the Conversation API. The Conversation API is a conversational messaging solution that allows you to reach your customers on various channels, including WhatsApp. Our getting started guide will help you set up your first Conversation API app.

Finally, feel free to visit our WhatsApp Community Knowledge base. Here, you'll find a number of articles that cover FAQs, product updates, and more (for example, an article explaining how to use the embedded signup feature on the Sinch Customer Dashboard, which streamlines the onboarding process for enterprise customers).

If you have any other questions, please feel free to add a response to this post.

Thank you again for reaching out!