How to prioritize your channels in Conversation API?

[Shahzad_Ismail]

Sinch Conversation API allows you to send messages on one or across multiple messaging channels. Once you have configured channels, you can reorder the channels according to preferences and priorities. Learn more about the value of prioritizing channels.

To reorder your conversation channels, take the following steps:

1. Log in to the Sinch Customer Dashboard.
   
   
2. Select Conversation API from the left menu and select the Apps option. The Conversation Apps page is displayed and your available apps will be displayed in the Apps section:
   
   
   
   Note: Select the appropriate Project ID if you have more than one.
   
   
3. Select the app for which you would like to reorder the channels. The App page is displayed: 
   
   
   
   Scroll down to the Set up channels section and click REORDER to drag and drop the channel order.
   
   Click SAVE to save your preferences.

Visit the Sinch Documentation site to learn more about how we support these channels.

Learn more about Sinch Conversation API.

[#2]

Watch this demo video to get a feel for how to make the most of connected conversations using Conversation API and the easily accessible demo on the Sinch customer dashboard:

The video shows you how you can get stared with Sinch using one simple API to reach customers over multiple channels and deliver a mobile-first experience that's out of this world.

Useful Links:

• Conversation API Getting Started Guide - takes you through all the different steps of creating your first app with Conversation API.
• Sinch Developer Documentation - contains comprehensive documentation and tutorials, which show you how you can quickly create and configure your first Conversation API app. 
• Learn more about Sinch Conversation API.