Conversation API allows you to view the full chat history with context and continuity, no matter if your user is responding to an outbound message or starting a new customer service chat.
Watch this demo video to get a feel for how to make the most of connected conversations using Conversation API and the easily accessible demo on the Sinch customer dashboard:
The video shows you how you can get stared with Sinch using one simple API to reach customers over multiple channels and deliver a mobile-first experience that's out of this world.
Useful Links: