Watch the following video to learn about the Message Fallback feature of Conversation API:
Message Fallback allows you to set channel priorities and message delivery attempts to fallback to another channel if necessary to make sure your message gets delivered! For example, send an RCS and fallback to SMS if the device isn't RCS-enabled!
The video explains the message fallback mechanism, channel priorities, trigger criteria and how to set it up in the Sinch Customer Dashboard.
Visit our developer documentation site to lean more about how to build your business' message fallback mechanism.
Watch this demo video to get a feel for how to make the most of connected conversations using Conversation API and the easily accessible demo on the Sinch customer dashboard:
The video shows you how you can get stared with Sinch using one simple API to reach customers over multiple channels and deliver a mobile-first experience that's out of this world.
Sinch Developer Documentation - contains comprehensive documentation and tutorials, which show you how you can quickly create and configure your first Conversation API app.
