Watch the following video to learn about the Message Fallback feature of Conversation API:
Message Fallback allows you to set channel priorities and message delivery attempts to fallback to another channel if necessary to make sure your message gets delivered! For example, send an RCS and fallback to SMS if the device isn't RCS-enabled!
The video explains the message fallback mechanism, channel priorities, trigger criteria and how to set it up in the Sinch Customer Dashboard.
Visit our developer documentation site to lean more about how to build your business' message fallback mechanism.
