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Sinch Contact Pro Support Process

Community Manager
Community Manager

If you experience an issue with Sinch Contact Pro and require support assistance, take the following steps:


Step 1

Search the various articles and FAQs in the Sinch Contact Pro Support Knowledgebase to see if you can find a solution for your problem.


Step 2 If you are unable to find a suitable solution in support community, log a support ticket using the following portal:

If you have not previously used the ticket portal, you will first need to register using the following link:!default.jspa



Shahzad Ismail
Head of Knowledge Management and Community Engagement, Sinch