08-11-2025 12:15 AM - edited 09-04-2025 06:35 AM
The following table will list released hotfixes for Sinch Contact Pro on-premise version FP21. To download the hotfixes, go to https://downloads.cc.sinch.com/ui/index.html .
Hotfix number | Affected components | Description |
7.0.21.1 | Call Dispatcher (CD) | In some rare cases, Call Dispatcher stopped handling calls causing all calls in the system to get disconnected. |
7.0.21.2 | ECF Web Server | After restarting the PC, the first outgoing or incoming call had no audio. CP blocked emails if the “To” address contained Scandinavian letters. |
7.0.21.4 | OII | Ready button on the SAP CIC0 telephony interface does not end the wrap-up time when using Communication Panel. This hotfix will add an optional registry setting SAPphoneEndWrapUps which can be used to disable the feature by giving value 0. |