Delete a block from the conversation flow

[celine_lemonne]

In your Sinch Engage chatbot builder, you can delete blocks from the bottom or the middle of a flow.

To delete a block in the middle of a flow:

1. Click on the block that you would like to delete. The block is highlighted by a border with a trash can icon on its right.
   
   
   
   
2. Click on the trash can icon.
   Your block is deleted!
   
   

To delete blocks that come after a branching of Reply buttons:

1. Click on the block that is at the bottom of that flow. The block is highlighted by a border with a trash can icon on its right.
   
   
   
   
2. Click on the trash can icon.
   
   
3. This block is now deleted. Repeat the process for the blocks from the bottom up until you've removed all the blocks you wanted to remove.
   
   

See also:

Conversation design intro

Chatbot builder overview 

Reuse a block by adding a Go to block 

Collect info in your conversation