cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

In your Sinch Engage chatbot builder, you can delete blocks from the bottom or the middle of a flow.

 

To delete a block in the middle of a flow:

  1. Click on the block that you would like to delete. The block is highlighted by a border with a trash can icon on its right.

    1.png

  2. Click on the trash can icon.
    Your block is deleted!

    2.png

To delete blocks that come after a branching of Reply buttons:

  1. Click on the block that is at the bottom of that flow. The block is highlighted by a border with a trash can icon on its right.

    A.png

  2. Click on the trash can icon.

    B.png
  3. This block is now deleted. Repeat the process for the blocks from the bottom up until you've removed all the blocks you wanted to remove.

    C.pngD.png

 

See also:

Conversation design intro

Chatbot builder overview 

Reuse a block by adding a Go to block 

Collect info in your conversation

 

Version history
Last update:
‎05-23-2023 06:34 AM
Updated by: