In Engage, you can show the customer a piece of text in the chatbot by adding a Text step.
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To add a text message to your bot:
- Drag and drop any block to the canvas.
- Under Add steps, select Message.
![Text message (1) (2).gif Text message (1) (2).gif](https://community.sinch.com/t5/image/serverpage/image-id/3823iDA1600B1FA494D68/image-dimensions/731x411?v=v2)
3. In the text field, enter the text you want the customer to see.
![Screenshot 2023-11-21 at 18.18.34.png Screenshot 2023-11-21 at 18.18.34.png](https://community.sinch.com/t5/image/serverpage/image-id/3824i7C428E8B5C87772A/image-dimensions/725x428?v=v2)
4. Click Save to save the changes.
See also: