Add a text message

[Agatha_Morisca]

In Engage, you can show the customer a piece of text in the chatbot by adding a Text step.

🎥You prefer to watch a quick hands-on tutorial? Check out our new bot builder video tutorial!

To add a text message to your bot:

1. Drag and drop any block to the canvas.
2. Under Add steps, select Message.

 

 3. In the text field, enter the text you want the customer to see.

4. Click Save to save the changes.

See also:

[New bot builder] Canvas overview
[New bot builder] Blocks and steps

[New bot builder] Add buttons to your flow