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In Engage, you can show the customer a piece of text in the chatbot by adding a Text step.


🎥You prefer to watch a quick hands-on tutorial? Check out our new bot builder video tutorial!


To add a text message to your bot:

  1. Drag and drop any block to the canvas.
  2. Under Add steps, select Message.


Text message (1) (2).gif

 3. In the text field, enter the text you want the customer to see.


Screenshot 2023-11-21 at 18.18.34.png
4. Click Save to save the changes.
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Last update:
‎01-02-2024 04:27 AM
Updated by: