Agatha_Morisca
Employee
Employee
since ‎11-15-2023
‎05-23-2024

User Statistics

  • 34 Posts
  • 0 Solutions
  • 0 Kudos given
  • 0 Kudos received

User Activity

Ever looked back at your chats with customers and noticed your bot didn't act the way you thought it would? No stress! We're going to explore together how you can figure out why your bot isn't acting as it should. Let’s start with NLP Imagine you're ...
In your bot's conversation design, each intent represents a unique user goal or action triggering a specific block. Yet, users might say the same thing at different points in the conversation. For instance, one could expect to trigger a "yes" intent ...
Customer properties allow you to gather and store specific information from customer responses. This documentation guides you through the process of adding a new customer property and saving customer responses to it.  You prefer to watch a quick han...
When you add or delete intents or entities, it is crucial to train the bot so that it can learn them and recognize correctly what is said by the user. You prefer to watch a quick hands-on tutorial? Check out our new bot builder video tutorial! To tr...
This video offers a step-by-step tutorial on building a bot on new Engage bot builder. You will learn the fundamentals of the bot building using the bot canvas. Happy bot building! 烙 See also:[New bot builder] Canvas overview[New bot builder] Detect ...