Ever looked back at your chats with customers and noticed your bot
didn't act the way you thought it would? No stress! We're going to
explore together how you can figure out why your bot isn't acting as it
should. Let’s start with NLP Imagine you're ...
In your bot's conversation design, each intent represents a unique user
goal or action triggering a specific block. Yet, users might say the
same thing at different points in the conversation. For instance, one
could expect to trigger a "yes" intent ...
Customer properties allow you to gather and store specific information
from customer responses. This documentation guides you through the
process of adding a new customer property and saving customer responses
to it. You prefer to watch a quick han...
When you add or delete intents or entities, it is crucial to train the
bot so that it can learn them and recognize correctly what is said by
the user. You prefer to watch a quick hands-on tutorial? Check out our
new bot builder video tutorial! To tr...
This video offers a step-by-step tutorial on building a bot on new
Engage bot builder. You will learn the fundamentals of the bot building
using the bot canvas. Happy bot building! 烙 See also:[New bot builder]
Canvas overview[New bot builder] Detect ...
