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There is a new and improved Campaign Experience in Sinch Engage. 


What's new? 


  1. Intuitive Interface: The user interface is completely revamped, focusing on intuitive design and enhanced visual appeal. 
  2. Streamlined Audience Importing: Now, contacts are easily to add via a CSV file without creating an audience group first. Save time and get started effortlessly! 
  3. Advanced Analytics: Gain deeper insights into the campaign performance with our improved analytics and reporting tools 

If you want to see how the new flow looks like - here is a short video

How to use the new Campaigns flow


In the coming weeks, the new experience will be activated for our customers.

For the transition phase, a "Switch to old version" button can be used to jump back and forth between the old and the new version. 


Screenshot 2023-10-10 at 9.52.42.png


Once you click the button, a popup will appear, notifying you that the old version will soon be phased out.


Screenshot 2023-10-24 at 14.16.13.png


The steps for sending a campaign have changed. To help you send a campaign, follow the steps in Create a Campaign.

Version history
Last update:
‎10-25-2023 01:05 AM
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