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Jonathan_Vimont
Employees

10DLC is ideal for A2P transactional messages and has many use cases, some of which are outlined in the table below:

 

USECASE

DESCRIPTION

2FA

Any authentication, verification, or one-time passcode

Account Notifications

Standard notifications for account holders, relating to and being about an account

Customer Care

All customer care interaction, including but not limited to account management and customer support

Delivery Notifications

Notification about the status of the delivery of a product or service

Fraud Alert Messaging

Notifications regarding potential fraudulent activity on a user's account

Higher Education

Messaging created on behalf of Colleges or Universities, including School Districts and education institutions. This use case is NOT for the "free to the consumer" messaging model

Low Volume Mixed

For Brands that have multiple use cases and only need very low messaging throughput. Examples include: test or demo accounts, small businesses (single Doctor's office, single Pizza shop etc.)

Marketing

Any communication that includes marketing and/or promotional content

Mixed

Any messaging campaign containing 2 to 5 standard uses cases.

Polling and voting

The sending of surveys and polling/voting campaigns for non political arenas.

Public Service Announcement

Informational messaging to raise an audience's awareness about important issues

Security Alert

A notification that the security of a system, either software or hardware, has been compromised in some way and there is an action you need to take.

Carrier Exemptions

Exemption by Carrier

Note: Post-registration approval by MNO is required for this Use Case.

Charity

Communications from a registered charity aimed at providing help and raising money for those in need. Includes: 501c3 Charities. Does not include: Religious organizations

Note: Post-registration approval by MNO is required for this Use Case.

Conversational Messaging

Peer-to-peer, app-based group messaging with proxy/pooled numbers. Supporting personalized services and non-exposure of personal numbers for enterprise or A2P communications.
Note: Post-registration approval by MNO is required for this Use Case.

Emergency

Notification services designed to support public safety/health during natural disasters, armed conflicts, pandemics, and other national or regional emergencies.

Note: Only MNO pre-approved CSPs are eligible for this Use Case.

Gambling and Sweepstakes

All gambling and sweepstakes messaging! Post-registration approval by MNO is required for this Use Case

Political

Part of organized effort to influence decision making of specific group. All campaigns to be verified. Only federal campaigns.
Note: Only pre-vetted Brands are eligible for this Use Case. Please register at www.campaignverify.org and select 'Import Vetting' on the Brand Details page.

Social

Communication between public figures/influencers and their communities. Examples include: YouTube Influencers' alerts or Celebrity alerts

Note: Only MNO pre-approved CSPs are eligible for this Use Case.

Large CSP Trial

Large CSP Trial Offers with strict controls and MNO audit rights (MO opt in). 
Note: Only MNO pre-approved CSPs are eligible for this Use Case.

Agents and Franchises

Agents; franchises; local branches

Note: Post-registration approval by MNO is required for this Use Case.

 

Visit the 10DLC Product Page to learn more about how Sinch can help you increase delivery rates and get higher throughput in comparison with long numbers, using 10DLC.

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Last update:
‎04-30-2021 08:55 AM
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