Setting up Voicemail to Email
- Log into the Customer Administration Portal
- Go to Locations > All Locations
- Find the extension you wish to edit
- Press the edit icon on the right hand side
- Go to Messaging Tab
- Scroll down to Unified Messaging
- Turn the switch from Use Unified Messaging to Forward to Email if you want to ONLY receive emails
- Keep the switch on Use Unified Messaging to use both the phone voice portal and have an option to receive an email
- Confirm the email address in the "Email will be sent to" field IF you have selected Forward to Email
- Enter the preferred email address in the "Forward a copy of this email to" field and turn it on IF you want a copy sent there, or if you have selected Use Unified Messaging
- Save
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