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NOTEWith the new 2.7 version of officeXtend, a new Log out option is available in Settings. When using the new Log out option, call history and other data is now retained. The section below only applies to older versions of the clients.

 

Logging out on Desktop client - Applies to all versions

On the desktop client, right-click on the officeXtend icon in the dock or system tray and choose Quit. This will exit the application and you will no longer receive calls. When you restart the application, you will be logged back into your account.

 

 

For Version 2.4 and below

Soft log out for Android and iOS (preferred)

Enable the local DnD feature (touch the officeXtend logo in upper left corner)

Local DnD will allow the app to remain registered but will prevent calls from being presented to the application. This is the preferred method rather than logging out.

Note: Local DnD will not set any associated physical phone on DnD.

 

Hard logout

Touch "Reset" (Android) or "Log out" (iOS) in Settings

This method will also reset call history and other local items each time you logout.

 

 

Version history
Last update:
‎07-28-2025 09:25 PM
Updated by: