Connect Telegram

[Simon_Abdoulhadi]

Only admins can connect channels in Engage.

Before connecting Telegram, you must have:

• a Telegram account
  If you don't already have an account, create one by downloading the app and following the instructions:
  
  • Android 
  • iOS 
• a Telegram bot
  If you don't already have a bot, see the instructions below. Read more about Telegram bots .

To set up a Telegram Bot:

1. In Telegram, go to Contacts.
2. Search for BotFather and select the bot.
3. Enter /start in the chat or click the Start button if you have one.
   
   
   
   
4. Enter /newbot in the chat and follow the instructions.
   
   
   
   

5. Save the token you receive. You will need it to connect your bot in Engage.
   The token is in format:

   0123456789:abcdefghijklmnopqrstuvwxyz123456789

To connect Telegram to Engage:

1. Go to Settings > Project > Channels.
2. Expand the Telegram section by clicking on the arrow icon .
3. Paste the token from Telegram in the input field.
4. Click Save to connect your channel. Your channel status turns to Pending.
5. After a maximum delay of 5 minutes your channel status changes to:
   • Active if the connection was successful.
   • Failing if an error occurred. You can see a description of the error.

When connected, the Telegram section shows the name of your Telegram bot.