If you have forgotten your Customer Management Portal (CMP) login password, provided you are a registered user, you can use the Forgotten Password feature to reset your password.
To reset your password, take the following steps:
- Access the CMP login page: https://cmp-eu2.sapdigitalinterconnect.com/SAPCMP/login#:
![Reset password 1.png Reset password 1.png](https://community.sinch.com/t5/image/serverpage/image-id/693i2F2EB4E758CBB535/image-size/small?v=v2&px=200)
Click the Forgotten Password? link.
- The forgotten password dialog box is displayed:
![Reset password 2.png Reset password 2.png](https://community.sinch.com/t5/image/serverpage/image-id/694iAB11B0DE6C3FC4C2/image-size/medium?v=v2&px=400)
Enter your registered email address and enter the Captcha code shown.
Click Submit.
- The following message is displayed informing you that your new password will be sent to you by email shortly:
![Reset password 3.png Reset password 3.png](https://community.sinch.com/t5/image/serverpage/image-id/695i149E70C1D634F12E/image-size/small?v=v2&px=200)
- Please follow the instructions provided in the automated email which will be sent to you by the CMP system.
If you have not received the email in your Inbox, check your spam mail folder.