The Data Extract Requests feature of the Customer Management Portal (CMP) allows you to create a traffic report for up to three hub accounts (per request) or for one specific MSISDN (Mobile Originated or Mobile Terminated) and for a specific date range within the last 12 months.
This guide shows step-by-step instructions on how to create Data Extract Requests.
NOTE: This is an opt-in feature, so you will need to contact your account manager in advance to have this activated.
To create a Data Extract Request, complete the following steps:
Field Heading |
Description |
MSISDN |
For single number extracts, enter the MSISDN in international E.164 format. |
Service Account* |
Select your company name from the Service Account drop down list. |
Country |
Specify a country if you want to filter the results by country. |
Date From*
|
Select the dates (date range) for you want to extract data for.
NOTE: The date fields are set to 00:00 Hours local time. If you want to include today’s traffic, or your required data is close to your own date line, set the Date To field to tomorrow’s date. |
Date To*
|
|
Message Type* |
Select your message type, MO, MT or both. |
Hub account* |
Click Select Hub Accounts to select up to 3 hub accounts you want to extract data for |
Destination Operator |
Specify a destination operator if you wish to filter your results by Destination Operator. |
Order ID |
Enter the Order ID or Message ID for the MSISDN(s) you want to extract data for. |
Include Message Text* |
Select option yes or no |
TPOA (for MT) |
Specify the TPOA if you want to filter the results by TPOA. |
Service Number (for MO) |
Specify the Service Number if you want to filter the results by TPOA. |
Send Email |
Select this option to email an unencrypted copy to your Login ID.
NOTE: Once you have run the extract, you can save the report locally using the tool’s HTTPS connection. |
NOTE: For single number extracts, enter the MSISDN in international format with a plus (+) sign. Alternatively, you can enter the Message ID/Order ID in the Order ID field.
Repeat this process for any further reports you require, for example, for your other Hub Accounts.
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