If you are connecting using the HTTP interface, and the connection is denied with the HTTP Error 'Error 403 - ERROR: Access Denied', then before Digital Interconnect can investigate this issue, the following information must be provided:
Hub Account (old or new)
Source IP Address
Destination Port Number
For information on and the meaning of other HTTP Error or Status Codes check the HTTP Interface Specificationor search for 'HTTP status codes' or 'HTTP error codes' in Wikipedia.