Question
How do you start or stop receiving Digital Interconnect Enterprise NOC Maintenance Notifications by e-mail?
Answer
Stop receiving Enterprise NOC Maintenance Notifications by e-mail
If you want to REMOVE an individual from a Hub Account Alert list, do the following:
- Check any existing internal distribution list you may have to which alerts are being received from Enterprise NOC, and if the person is listed, remove them from that list.
- You do not need to send a ticket to the Service Desk.
- If the email address is not contained in the distribution list:
- Raise a ticket to Service Desk, providing the Hub account details and the email address of the contact to remove.
- If this contact can be found, the entry will be removed from the account, and confirmation of the removal will be provided.
Start receiving Enterprise NOC Maintenance Notifications by e-mail
If you want to start receiving Enterprise NOC maintenance notifications, then send your request to the Service Desk providing the following details:
- An external facing distribution email address.
Note: The account to which the external facing distribution email address should be assigned must be a Customer Contact.
