There are three main types of RCS Business Messaging categories. The carriers bill based on these types:
Basic
Text only, up to 160 characters, just like an SMS.
Single
Rich content including images, buttons, cards, carousel, location, etc. Plain text messages over 160 characters are also in this category.
Conversational
Two-way messaging and can include both Basic and Single messages sent between the business and consumer. Conversations are billed for all messages within a 24-hour time frame, not per message.
Messages are only billed as Conversation type if the RCS Agent is created as Conversational at set up. If it’s not created as Conversational each message is billed as Basic or Single depending on what is sent.
See this Sinch blog post for more information about message types and how to use them.
Watch the video below to learn how to start sending RCS messages with Sinch:
After registering your sender agent with Sinch, the video tutorial guides you through the set up process on the Sinch Dashboard.
You can learn how to send different types of RCS messages from the developer perspective and review what that looks like in real-time when it comes to what your customer will be seeing on their handset.
To learn more you can read our comprehensive developer documentation for RCS, which shows you how to build your business' RCS experience.
