This article contains useful information regarding Sinch TFN (Toll Free Pricing) pricing in the US.
Disclaimer: Prices shown on this page are only indications and may be subject to change. Contact a Sinch Account Manager for the most up to date pricing.
Contact Sinch to discuss the most up-to-date costs, and to calculate costs related to your business needs.
What is TFN?
Toll-Free numbers (TFN) are telephone numbers with distinct three-digit area codes that can be dialled from US and Canadian landlines with no charge to the caller. Toll-Free numbers begin with one of the following three-digit codes: 800, 888, 877, 866, 855, 844 or 833.
Toll-Free numbers are particularly common for customer-service calling. Toll-Free service has traditionally provided customers with a free and convenient way to contact businesses (wireless callers, however, will be charged for the airtime minutes used during a Toll-Free call unless they have an "unlimited calling" plan). Toll-Free numbers can also be text-enabled so businesses and customers can communicate via SMS and MMS messages.
Text-enabling a Toll-Free number won’t have any effect on your voice services on that number. Voice and messaging on a Toll-Free number run completely independently from one other; thus, you can enable voice via one provider and messaging via another provider, like Sinch. If you don’t have a Toll-Free number for your business yet, Sinch can set up a new one for you, and provide both voice and messaging services.
What are the additional costs related to TFN?
There is no cost to verify a Toll-Free number.
Per message carrier fees will be charged in addition to the Sinch per message fees. Carrier Message Fees apply to all messages sent to Sinch and accepted by the Sinch platform. The Carrier Message Fees are subject to change by the Carriers. Sinch will duly inform the Customer of any changes to the Carrier Message Fees.