On Aug 5 2026, the Customer Administration Portal will be updated with enhancements and fixes.
Updates
Updated the new Call Tree with support for Hunt Groups
The new Call Tree feature has been updated to provide a view of Hunt Groups in addition to the previous support for Auto Attendants.
Additionally, the Auto Attendant tree show more detail on the destinations when pointed to Hunt Groups, Call Centers or other Auto Attendants.
Fixes
Fixed an issue where an update confirmation message was not being shown
When making changes to a user’s Outgoing Calls settings, an Update Successful message was not always being shown. This has been fixed.
Coming soon: stronger password requirements
Within the next three-to-four weeks, the minimum password length for the Customer Administration Portal will increase to 16 characters. This strengthens account security across the platform. We'll confirm the exact date ahead of the rollout. This only affects new passwords or password resets. Existing passwords will continue to be supported.
