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Shahzad_Ismail
Community Manager
Community Manager

Sinch Operator Support offer the following support programs:

 

Bronze

The Bronze Support program is designed to cater for all support needs related to non-mission critical systems such as test or trial systems.

Silver

The Silver Support program provides a robust, entry level support offering. It includes Error Corrections, Software Updates, Helpdesk and Emergency Support.

Gold

The Gold Support program is designed for operators wanting to get the most out of their flexible Sinch solution in a demanding business environment. In addition to the services provided by the Silver Support program, Advanced Configuration support is included.

Platinum

The Platinum Support program is our most qualified program for personal support and proactive maintenance. In addition to the Gold Support program, you get access to further increased support levels and improved SLA times.

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Last update:
‎06-03-2021 03:28 AM
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