Technical support and network operations
Network Operations Center (NOC)
Contact for technical issues and out-of-service conditions for service provider solutions.
Live technical support, urgent repair issues & level 1 NOC (24x7x365): 866-388-7258, option 2
Ticketing: Open a ticket
Don’t have a portal login yet? Email us at clientservices@inteliquent.com.
Service provider support
Contact customer support for non-repair or non-technical assistance such as call detail records (CDR), billing and invoicing inquiries, customer portal assistance, training, general account assistance, and escalations.
Live assistance: 866-388-7258, option 4
7 a.m.–5 p.m. Central Time, Monday–Friday
Number management
Number porting and ordering team for service providers and enterprises
Contact for assistance with orders in progress and help submitting orders.
Live Assistance:
866-388-7258, option 3
7 a.m.–6 p.m. Central Time, Monday–Friday
Order Submission:
Submit an order
Billing
Customer support team for service providers
Contact for assistance with invoices, payments, and billing.
Live Assistance:
866-388-7258, option 4
7 a.m.–5 p.m. Central Time, Monday–Friday
Ticketing:
ClientServices@inteliquent.com
