- last edited on by
Sam_Williams
The Sinch Status page provides information about:
- Operational status of the Sinch platform
- Current, scheduled or past maintenance notifications.
You can also use it to investigate what could have caused any issues you might have had with your traffic and how they were resolved. You can also subscribe to get alerts to any information that may impact you.
For details of how to subscribe to Sinch Status updates, see How to subscribe for Status updates article.
When you access the Sinch Status Page, a list of all of the different Sinch services and their operational status are displayed at the top of the page:
As the example above shows, one service has an issue while four others are undergoing maintenance.
The rest of the platform shows as being fully operational. To view a section in more detail, click the + preceding the product or service you are interested in. This section is expanded to show you more information and details.
Below this you can see details of this current issue and current maintenances:
Past Incidents
Further below you find the Past Incidents section which contains a list of recent issues and maintenances:
A full list, which can be filtered by component, can be found by clicking the history-icon at the top of the page:
This will take you to the Incident History page.
You can use this information to help investigate traffic issues to see any of these past incidents may have impacted your traffic or caused your messages to fail.
Scheduled Maintenances
Scroll down the page to find the Scheduled Maintenances section, which contains a list of all upcoming maintenance windows:
This information is very useful to check against so you determine if there is any work coming up which might impact your traffic.
Subscribing for Alerts
For details of how to subscribe to Sinch Status updates, refer to the How to subscribe for Status updates article.
