If you didn’t already know, WhatsApp is the biggest messaging app in the world, with a staggering 2 billion users. WhatsApp prides itself on simple, secure, and reliable messaging so people can catch up with friends and family. And users love it – more than 100 billion messages are sent every day!
In 2018, WhatsApp opened its doors to businesses to make it just as easy for people to reach a company as it is for them to reach friends and family. Not surprisingly, many businesses have jumped at the chance to use WhatsApp to drive revenue and build closer relationships with their customers.
For brand communications, WhatsApp Business makes interactions with customers easy by providing tools to automate, sort, and quickly respond to messages. Read the full blog on Sinch.com.
Learn how to configure a WhatsApp channel for use with the Conversation API.