At Sinch, we know how important keeping your data – and your customers’ data – safe is to the success of your business. Therefore, all customers logging in to the Sinch Customer Dashboard (dashboard.sinch.com) using their mobile phone must use authentication.
When you sign up for a Sinch Account on the Sinch Customer Dashboard you need to provide a phone number as part of the sign-up process. Sinch will verify this phone number and once it has been successfully verified, your phone number will be used for:
- Two Factor Authentication (2FA Security)
- For sending test messages.
Note: Users who are invited to an account are also mandated to verify their mobile phone.
Once you are signed up you can configure your 2FA settings to change your authentication type to use a software-based authenticator such as Google authenticator. Refer to the article How do I configure 2FA in the Sinch Customer Dashboard? to learn how.
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