Managing users and user roles on the Sinch Customer Dashboard

[Shahzad_Ismail]

When you sign up to the Sinch Customer Dashboard a Sinch account and a user account are created for you, which allows you to access the Dashboard, but also enables you to add and invite other users to your account.

To manage users and user roles for your account on the Sinch Customer Dashboard:

1. Log in to the Sinch Customer Dashboard 
   
   
2. Click the Profile icon. Click User Management.
   
   

3. The User Management page is displayed:
   
   
   
   This page shows you details of your users and allows you to:
   - Edit user roles
   - Remove users
   - Invite new users.

Removing users

To remove a user, click the REMOVE button corresponding to the user you want to remove:

You will be asked to confirm that you want to remove the user and you will need to enter the verification code that will be sent to your 2FA number to complete the removal process.

Editing users

To change a user’s role, click the EDIT button corresponding to the user you want to update:

The Edit role dialog is displayed:

Select the new role for the user. Click UPDATE. The user’s new role will be shown in the Users list:

For a full breakdown of each of the roles and what they do, refer to the community article Sinch Customer Dashboard User Roles.

Inviting new users

Refer to the community article: Inviting new users to the Sinch Customer Dashboard.

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Sinch has a new single sign-on login experience that will allow you to seamlessly login to any existing Sinch services that you may use - Learn more about Sinch ID.