If you add channels to your Conversation API app after you have already integrated it with Sinch Contact, the channels will not be added to Sinch Contact automatically.
To add a channel to Sinch Contact:
- Log in to the Sinch Customer Dashboard.
- From the left-side menu, select Contact and Configuration.
![navbar_configuration.png navbar_configuration.png](https://community.sinch.com/t5/image/serverpage/image-id/1410i7F62F77E3F46E652/image-size/medium?v=v2&px=400)
The Configuration page is displayed, showing the configuration of your Sinch Contact application.
![sinch_dashboard_configuration.png sinch_dashboard_configuration.png](https://community.sinch.com/t5/image/serverpage/image-id/1373iE61118AF700CAC69/image-size/large?v=v2&px=999)
- Scroll down to the Channels section of the page and click ADD:
![channels.png channels.png](https://community.sinch.com/t5/image/serverpage/image-id/1374i0CD7ED5FB8B6E07F/image-size/large?v=v2&px=999)
The Add Channel pop-up is displayed:
![add_channel.png add_channel.png](https://community.sinch.com/t5/image/serverpage/image-id/1365i4B74DB9964D85699/image-size/medium?v=v2&px=400)
- Select the channel and category.
- Click SAVE.
Your new channel is displayed in the Channels section of the Configuration page.