When you integrate your Conversation API app to Sinch Contact, channels configured for the app will automatically be added. You will only need to add channels to Sinch Contact if you have removed them or added new channels to your Conversation API app after integrating it with Sinch Contact.
To add a channel to Sinch Contact:
- Log in to the Sinch Customer Dashboard.
- From the left-side menu, select Contact and Configuration:
![navbar_configuration.png navbar_configuration.png](https://community.sinch.com/t5/image/serverpage/image-id/1408iDFF7F6CCD4DFEB7B/image-size/medium?v=v2&px=400)
The Configuration page is displayed, showing the configuration of your Sinch Contact application:
![sinch_dashboard_configuration.png sinch_dashboard_configuration.png](https://community.sinch.com/t5/image/serverpage/image-id/1373iE61118AF700CAC69/image-size/medium?v=v2&px=400)
- Scroll down to the Channels section of the page and click ADD:
![channels.png channels.png](https://community.sinch.com/t5/image/serverpage/image-id/1374i0CD7ED5FB8B6E07F/image-size/medium?v=v2&px=400)
The Add Channel dialog is displayed:
![add_channel.png add_channel.png](https://community.sinch.com/t5/image/serverpage/image-id/1365i4B74DB9964D85699/image-size/medium?v=v2&px=400)
- Select the channel and category.
- Click SAVE.
Your new channel is displayed in the Channels section of the Configuration page.
To change the category of a channel:
- In the Channels section of the Configuration page, click on the channel type shown as a blue link:
![channels_highlight.png channels_highlight.png](https://community.sinch.com/t5/image/serverpage/image-id/1376i1CEC7CD0730E0628/image-size/medium?v=v2&px=400)
The channel details open:
![edit_channel.png edit_channel.png](https://community.sinch.com/t5/image/serverpage/image-id/1368iE9A4D82FDCD359DC/image-size/medium?v=v2&px=400)
- Click EDIT.
- From the drop-down, select the category and click SAVE:
![save_channel.png save_channel.png](https://community.sinch.com/t5/image/serverpage/image-id/1379i48D7D05CCEEB6D24/image-size/medium?v=v2&px=400)
Your edited channel is displayed in the Channels section of the Configuration page.
To disable a channel without removing it:
- In the Channels section of the Configuration page, click on the channel type shown as a blue link:
![channels_highlight.png channels_highlight.png](https://community.sinch.com/t5/image/serverpage/image-id/1382i5C2E19CCCBD78B3F/image-size/medium?v=v2&px=400)
The channel details open:
![edit_channel.png edit_channel.png](https://community.sinch.com/t5/image/serverpage/image-id/1380i1D1A3B4253C48C67/image-size/medium?v=v2&px=400)
- Click EDIT.
-
Select category None and click SAVE:
![save_channel.png save_channel.png](https://community.sinch.com/t5/image/serverpage/image-id/1381iEA691D5B998F938C/image-size/medium?v=v2&px=400)
Your edited channel is displayed in the Channels section of the Configuration page.
To remove a channel from Contact:
- In the Channels section of the Configuration page, click on the channel type shown as a blue link:
![channels_highlight.png channels_highlight.png](https://community.sinch.com/t5/image/serverpage/image-id/1383i0DFD4AA89597781A/image-size/medium?v=v2&px=400)
The channel details open:
![edit_channel.png edit_channel.png](https://community.sinch.com/t5/image/serverpage/image-id/1384i48E7A05E9228B532/image-size/medium?v=v2&px=400)
- Click REMOVE CHANNEL.
The channel is removed from the Channels section of the Configuration page.
Note: Removing a channel from Contact will not remove it from your Conversation API app.