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When adding a user to an account in the Sinch Customer Dashboard there are three levels of access (user type roles) a user can have:



Best for business owners and company Administrators. An administrator user has all permissions including user management and billing settings.


Best for developers or users primary using the Sinch APIs, All permissions except user management. A member user have all permissions except user management.

Support Member

Suited for customer support personnel. A support member user has restricted access to only message troubleshooting and analytics and may not have access to all products.


Version history
Last update:
‎03-18-2023 04:23 AM
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