We have created a couple of templates that can be copied to your channel
and customised. Advent Bot The advent Bot lets users open one door of
their advent calendar each day (during the advent time!) by sending the
keyword "Advent". Behind each "door...
Users can be tricky sometimes, and will try everything possible to test
out the Chatbot. But you don’t have to just take everything as it comes.
There’s a mechanism to avoid responding to curse words in dialogues. You
can find downloadable lists of c...
With our software you can create hybrid chatbots, i.e. chatbots can hand
over the dialog to a human agent when needed. Of course, the agent also
has the option to pass the dialog back to the chatbot and send the user
to certain dialogs. A classic exa...
Processing repeated requests can be very time consuming for your
customer service team. In this tutorial we show you how a chatbot can
assist by handling initial user data collection and then handing over to
a human support. A small bot will do the f...
If a chatbot doesn’t recognise a user request, it opens a ticket.
Whether the chatbot stays active or is turned off in this case, can be
defined in channel settings. You can avoid this by creating a dialogue
with the placeholder function (wildcard *)...
