Hi
I have tested the following and this produces ACE and DICE towards my backend
{
"method": "conferenceCallout",
"conferenceCallout": {
"cli": "+46XXXXXXXXX",
"destination": { "type": "number", "endpoint": "46XXXXXXXX" },
"domain": "pstn",
"custom": "conf_test",
"conferenceId":"conf_test",
"moh": "ring2",
"enableAce": true,
"enableDice": true
}
}
Resulting in
Mon, 02 Oct 2023 13:27:27 GMT Body: {
event: 'ace',
callid: 'XXXXXX-b4ef-4a67-8813-XXXXXXXX',
timestamp: '2023-10-02T13:27:27Z',
version: 1,
custom: 'conf_test',
applicationKey: 'XXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX'
}
Mon, 02 Oct 2023 13:27:40 GMT Body: {
event: 'dice',
callid: 'XXXXXX-b4ef-4a67-8813-XXXXXXXX',
timestamp: '2023-10-02T13:27:40Z',
reason: 'CALLERHANGUP',
result: 'ANSWERED',
version: 1,
custom: 'conf_test',
debit: { currencyId: 'USD', amount: 0.293 },
userRate: { currencyId: 'USD', amount: 0.293 },
to: { type: 'number', endpoint: '46XXXXXXXX' },
applicationKey: 'XXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX',
duration: 13,
from: '46XXXXXXX'
Can you confirm you can see any incoming HTTP traffic towards your application server?
Is the URL correct / present in the dashboard against the application you are using (has it been accidentally applied to another application you have?)
Voice -> Apps -> Settings -> Callback URL.
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