Currently the functionality to access call history through the Sinch API is unavailable, but is in our roadmap and will be offered as part of our REST APIs in the future.
However, you can access Voice Logs and voice reports using the following other methods:
DICE event (detailed view)
If the application in use has a defined callback endpoint defined on our portal, the calling platform will send an event called DICE at the end of each call, which can be used by the customers to track each single call.
Accessing Voice Logs (Log files) from the Sinch Build Dashboard
In the Sinch Build Dashboard you use to manage your applications and services go to Voice and Video -> Logs. Here you can filter by Call ID, Application name for up to 7 days previously.
Note: You can only access logs for up to the previous 7 days. It is not possible to access logs for dates more than 7 days old.
Accessing Voice Reports from the Sinch Build Dashboard
In the Sinch Build Dashboard you use to manage your applications and services go to Voice and Video -> Reports. Call reports with costs are downloadable for PSTN origination, termination and App termination.
Visit the Sinch Voice Calling product page to learn more about Sinch’s Voice products.
