Using the portal for Admins and End Users The Inteliquent Cloud Connected PSTN Portal is where the customer can manage their services. There are two types of accounts available – Admin and User. Admin accounts are full visibility of the account, can ...
STEP 1: Prepare Before you can configure your CCP in Control Hub, you must procure PSTN services from Inteliquent. Note: Before proceeding to Step 2, have all your new assigned telephone numbers and ported numbers available. Also, be sure to coordina...
This guide aims to assist you in selecting the most suitable app solution for your phone service. With the addition of the Voyant Calling with Webex packages, you now have a number of options for selecting the right app solution to use with your phon...
Guide to Using the officeXtend Application officeXtend is our newest mobile and desktop client for calling using your unified communications service. Download our officeXtend apps to connect from any mobile device or any Windows or macOS computer. Do...
Android has a number of default settings to help optimize the battery. These settings can cause delays to applications in how fast they are allowed to wakeup from the background when getting a push notification. The default is to optimize battery per...
Various factors can impact call quality on the application such as dropped calls, static, cutting in and out. Quality is reliant on individual factors such as network connections, wireless networks, location, etc. For call quality issues, these will ...
Yes, Call Center integration has been added to both the mobile and desktop versions of officeXtend. You can access this feature in the Call Control tab. The Call Center icon will only appear along the top bar if you have been assigned to a Call Queue...
The mobile clients do not yet have an integration to our backend system to pull call logs. The calls logs in the officeXtend client are only the calls that came to or originated from the client.
For 2.6 and newer With the new 2.6 version of officeXtend, a new Log out option is available in Settings in both Android , iOS clients and desktop clients. When using the new Log out option, call history and other data is now retained unlike with Res...
NOTE: With the new 2.7 version of officeXtend, a new Log out option is available in Settings. When using the new Log out option, call history and other data is now retained. The section below only applies to older versions of the clients. Logging out...
officeXtend is the permanent application for mobile apps. The new desktop application was made available for download as of August 31, 2022. Going forward, you should be using both the officeXtend mobile apps and the officeXtend desktop apps or a Voy...
Questions about the officeXtend mobile app Is officeXtend the permanent application for mobile connection? officeXtend is the permanent application for mobile apps starting September 15, 2022. The new desktop application is now available for download...
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