SMS 365, enterprise service
Online documentation and support materials for customers using SMS 365, enterprise service
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Knowledge Base Articles

How can you schedule a huge broadcast campaign in Message Manager so the campaign can be sent in parts/blocks?

When creating a broadcast campaign (New Campaigns->Broadcast), select the Schedule tab and ensure that you use the Advance Scheduling option (highlighted in red below) to send the campaign out in parts: This will ensure smoother processing of the mes...

Advance Scheduling_Sinch.jpg

What is message manager?

message manager add-on for SMS 365, enterprise service, is the central hub for managing Tasks that generate and respond to SMS messages. Tasks (also referred to as campaigns) are designed to be easy to set up, view, and manage. Using message manager,...

Why are OrderIDs not always unique?

Question Why are OrderIDs not always unique? Answer OrderIDs generated by Digital Interconnect are reset periodically once they reach a certain level, therefore, OrderIDs will not always be unique. If you want to use the OrderID as a unique key in yo...