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Sinch ID

Community Manager
Community Manager

Sinch ID makes it easier to access all your Sinch accounts than ever before – it provides a singular user identity which can be used across all Sinch products. And the best part is that your existing login credentials (for Sinch Dashboard or Mailgun Control panel) will be migrated across to your create your new Sinch ID.


What is Sinch ID?

Your Sinch ID is a single user identity for all Sinch products and services. With Sinch ID, you can use one set of login credentials and two-factor authentication (2FA) to login to multiple dashboards within our communications ecosystem. For example, the same credentials can be used to access the Sinch Dashboard and the Mailgun Control Panel.


Your Sinch ID will be managed in its own application, where you can:

  •        Enroll in 2FA (SMS or App)
  •        Obtain recovery codes
  •        Change your password.


How does this impact me?

As an existing customer, you do not have to do anything – your existing email/password and 2FA will be automatically migrated to a Sinch ID.


If you have any questions or concerns, please reach out to your Sinch Account Manager.

Shahzad Ismail
Head of Knowledge Management and Community Engagement, Sinch